These terms govern your access to and use of the Cleverviral website and the outbound services we provide. By using this site or engaging Cleverviral, you agree to them.
These Terms of Service ("Terms") form a binding agreement between you and Cleverviral ("Cleverviral", "we", "us"). They apply to this website and to any outbound campaign, pilot, or related service we provide. If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company.
If you do not agree to these Terms, do not use the site or our services.
Cleverviral builds and operates AI-assisted outbound systems: we research and enrich lead lists, personalize messaging at scale on managed sending infrastructure, handle reply classification and response drafting, and report on results. The specific scope, deliverables, and timelines for any engagement are set out in a separate order, proposal, or statement of work agreed between you and Cleverviral.
We may offer a free test campaign or pilot to evaluate fit before a paid engagement. A pilot does not create an obligation on either party to continue, and results shown during a pilot are illustrative of a specific list and window. Acceptance into a pilot is at our discretion, and we may decline or end a pilot at any time.
To run campaigns on your behalf, you agree to:
Fees, billing frequency, and payment terms are defined in your order or statement of work. Unless otherwise stated, fees are exclusive of taxes, invoices are due on receipt, and paid engagements are not contingent on a specific number of meetings or replies beyond what is expressly agreed in writing.
Cleverviral retains all rights to its systems, workflows, tooling, and methods, including any improvements developed during an engagement. You retain ownership of your brand assets and the prospect and reply data generated for your campaigns. Each party grants the other the limited license needed to perform under these Terms.
Each party may access non-public information belonging to the other. Both parties agree to keep such information confidential, use it only to perform under these Terms, and protect it with reasonable care. This obligation does not apply to information that is public through no fault of the receiving party or that must be disclosed by law.
We handle data supplied by you and generated during campaigns in line with applicable data protection law and any data processing terms agreed between us. You are responsible for the lawful basis on which prospects are contacted using lists you provide. Contact us to request details on how data is stored, processed, or deleted.
Outbound results depend on factors outside our sole control, including your offer, market conditions, and prospect behavior. The site and services are provided on an "as is" and "as available" basis, and we do not guarantee any specific volume of meetings, replies, or revenue except where expressly stated in a written agreement.
To the fullest extent permitted by law, neither party is liable for indirect, incidental, or consequential damages, and Cleverviral's total liability arising out of or relating to the services is limited to the fees paid to us for the engagement giving rise to the claim in the three months before the event.
Either party may end an engagement as described in the applicable order or statement of work. On termination, you remain responsible for fees accrued up to the termination date, and each party will return or delete the other's confidential information on request, subject to legal retention requirements.
We may update these Terms from time to time. When we do, we will revise the "last updated" date above. Continued use of the site or services after changes take effect constitutes acceptance of the updated Terms.